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Home
Covid 19 Update
The Bobath Concept
Contact Us
More
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Privacy Policy

This privacy policy will explain how Neuro Physio Milton Keynes uses the personal data we collect from you including when you use our website. We take your privacy and our obligations under the General Data Protection Regulations (GDPR) very seriously.


Who are we?

Neuro Physio Milton Keynes is a specialist neurological physiotherapy rehabilitation company providing assessment and treatment for any adult presenting with physical problems as a result of a neurological condition or ageing. 


What data do we collect?

Neuro Physio Milton Keynes collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Records of assessments and treatments received for the purposes of your care.


How do we collect your data?

We collect data and process data when you:

  • Book an appointment for any of our services.
  • Contact us using our contact form.
  • Receive treatment or assessment.
  • Use or view our website via your browser’s cookies.


How will we use your data?

Neuro Physio Milton Keynes collects your data so that we can schedule and manage your assessment and treatment.


We will not share your data with any third party without your permission, unless we are bound to share this information by law.

How do we store your data?

Your data is stored on our secure website which has full secure sockets layer (SSL) protection. SSL establishes an encrypted link between a web server and a browser, ensuring that all data passed between the web server and the browser remain private. 


All medical records and personal data for adults are legally required to be kept for a minimum of 8 years. They are stored safely with physical, electronic and managerial systems in place to keep you information protected and secure.


You can request to see a copy of your clinical records or personal data, within one month free of charge.


Neuro Physio Milton Keynes do not hold any Credit or Debit card details.


You can change your wishes in respect to receiving information related to physiotherapy matters by post, telephone or email at any time by notifying Neuro Physio Milton Keynes in writing.


Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.


How do we use cookies?

Neuro Physio Milton Keynes uses cookies to improve your experience, enabling all of the website functions to operate correctly and to understand how our website is used.


How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Privacy policies of other websites

Neuro Physio Milton Keynes website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 20th August 2020.


How to contact us

If you have any questions about Neuro Physio Milton Keynes privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Main Contact: Amelia Keane

Email us at: info@neurophysiomiltonkeynes.co.ukCall us: 07598 682 933


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Neuro Physio Milton Keynes has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: casework@ico.org.uk

Telephone: 0303 123 1113

Address: Information Commissioner’s Office, 

Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Copyright © 2024 Neuro Physio Milton Keynes - All Rights Reserved.

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